I would give Urban Express a 0 rating if possible. they have the worst customer service and they treat customers like dirt. I had a wall unit mounted and after 11 months it fell off breaking the HD TV underneath it in the process. the total damage is close to $1,000....Read more
I purchased a couch from Ikea Brooklyn and paid for delivery and assembly with Urban Express. They delivered one wrong piece and were missing two others. Assembly was not carried out because of the missing items. It has been an absolute nightmare to reschedule the...Read more
We purchased over $1000 of products at Ikea in Brooklyn and requested delivery with assembly in Brooklyn. After being told that delivery and assembly would be with two different crews over NINE hours, we decided to ask them to move the delivery to another day. Within...Read more
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